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Terms & Conditions

Hardies Property & Construction Consultants is the trading name of Hardies LLP and Brady & Moir LLP, Limited Liability Partnerships registered in Scotland with Registered Numbers SO300703 and SO30373. Registered Offices: Swilken House, 35 Largo Road, St Andrews, Fife KY16 8NJ and London House, Ground Floor, 20-22 East London Street, Edinburgh EH7 4BQ . A list of all members is open for inspection at the Registered Offices. All correspondence signed by a named individual is signed on behalf of Hardies LLP & Brady & Moir LLP.

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Terms of Engagement

Single Survey Terms and Conditions (with MVR) - PART 1 – GENERAL

1.1 The Surveyors

The Seller has engaged the Surveyors to provide the Single Survey Report and a generic Mortgage Valuation for Lending Purposes. The Seller has also engaged the Surveyor to provide an Energy Report in the format prescribed by the accredited Energy Company.

The Surveyors are authorised to provide a transcript or retype of the generic Mortgage Valuation Report on to Lender specific pro-forma. Transcript reports are commonly requested by Brokers and Lenders. The transcript report will be in the format required by the Lender but will contain the same information, inspection date and valuation figure as the generic Mortgage Valuation Report and the Single Survey. The Surveyors will decline any transcript request which requires the provision of information additional to the information in the Report and the generic Mortgage Valuation Report until the Seller has conditionally accepted an offer to purchase made in writing.

Once the Seller has conditionally accepted an offer to purchase made in writing, the Purchaser’s Lender or Conveyancer may request that the Surveyors provide general comment on standard appropriate supplementary documentation. In the event of a significant amount of documentation being provided to the Surveyors, an additional fee may be incurred by the Purchaser. Any additional fee will be agreed in writing.

If information is provided to the Surveyors during the Conveyancing process which materially affects the valuation stated in the Report and generic Mortgage Valuation Report, the Surveyors reserve the right to reconsider the valuation. Where the Surveyors require to amend the valuation in consequence of such information, they will issue an amended Report and generic Mortgage Valuation Report to the Seller. It is the responsibility of the Seller to ensure that the amended Report and generic Mortgage Valuation Report are transmitted to every prospective Purchaser.

The individual Surveyor will be a member of the Royal Institution of Chartered Surveyors who is competent to survey, value and report upon Residential Property. [Which shall be in accordance with the current RICS Valuation Standards (the Red Book) and RICS Codes of Conduct.]

If the Surveyors have had a previous business relationship within the past two years with the Seller or Sellers Agent or relative to the property, they will be obliged to indicate this by ticking the adjacent box.

The Surveyors have a written complaints handling procedure. This is available from the offices of the Surveyors at the address stated.

1.2 The Report

The Surveyors will not provide an amended Report on the Property, except to correct factual inaccuracies.

The Report will identify the nature and source of information relied upon in its preparation.

The Surveyor shall provide a Market Value of the Property, unless the condition of the Property is such that it would be inappropriate to do so. A final decision on whether a loan will be granted rests with the Lender who may impose retentions in line with their lending criteria. The date of condition and value of the property will be the date of inspection.

To date, Purchasers have normally obtained their own report from their chosen Surveyor. By contrast, a Single Survey is instructed by the Seller and made available to all potential Purchasers in expectation that the successful Purchaser will have relied upon it. The Royal Institution of Chartered Surveyors rules require disclosure of any potential conflict of interest when acting for the Seller and the Purchaser in the same transaction. The Single Survey may give rise to a conflict of interest and if this is of concern to any party they are advised to seek their own independent advice.

The Report and any expressions or assessments in it are not intended as advice to the Seller or Purchaser or any other person in relation to an asking price or any other sales or marketing decisions.

The Report is based solely on the Property and is not to be relied upon in any manner whatsoever when considering the valuation or condition of any other property.

If certain minor matters are mentioned in the Report it should not be assumed that the Property is free of other minor defects.

Neither the whole nor any part of the Report may be published in any way, reproduced or distributed by any party other than the Seller, prospective purchasers and the Purchaser and the respective professional advisers without the prior written consent of the Surveyors.

1.3 Liability

The Report is prepared with the skill and care reasonably to be expected of a competent residential surveyor who is a member of the Royal Institution of Chartered Surveyors.

The Report is addressed to the Seller and was prepared in the expectation that it (or a complete copy) along with these Terms and Conditions (or a complete copy) would (or, as the case might be, would have been) be disclosed and delivered to
the Seller;
any person(s) noting an interest in purchasing the Property from the Seller;
any person(s) who make(s) (or on whose behalf is made) on offer to purchase the Property, whether or not that offer is accepted by the Seller;
the Purchaser; and
the professional advisers of any of these.

The Surveyors acknowledge that their duty of skill and care in relation to the Report is owed to the Seller and to the Purchaser. The Surveyors accept no responsibility or liability whatsoever in relation to the Report to persons other than the Seller and the Purchaser. The Seller and Purchaser should be aware that if a Lender seeks to rely on this report they do so at their own risk. In particular, the Surveyors accept no responsibility or liability whatsoever to any Lender in relation to the Report. Any such Lender relies upon the Report entirely at their own risk.

1.4 Generic Mortgage Valuation Report

The Surveyors undertake to the Seller that they will prepare a generic Mortgage Valuation Report, which will be issued along with the Single Survey. It is the responsibility of the Seller to ensure that the generic Mortgage Valuation Report is provided to every potential Purchaser.

1.5 Transcript Mortgage Valuation for Lening Purposes

The Surveyors undertake that on being asked to do so by a prospective purchaser, or his/her professional advisor or Lender, they will prepare a Transcript Mortgage Valuation Report for Lending Purposes on terms and conditions to be agreed between the Surveyors and Lender and solely for the use of the Lender and upon which the Lender may rely. The decision as to whether finance will be provided is entirely a matter for the Lender. The Transcript Mortgage Valuation Report will be prepared from information contained in the Report and the generic Mortgage Valuation. [Which shall be in accordance with the current RICS Valuation Standards (the Red Book) and RICS Rules of Conduct.]

1.6 Intellectual Property

All intellectual property rights whatsoever (including copyright) in and to the Report, excluding the headings and rubrics, are the exclusive property of the Surveyors and shall remain their exclusive property unless they assign the same to any other party in writing.

1.7 Payment

The Surveyors are entitled to refrain from delivering the Report to anyone until the fee and other charges for it notified to the Seller have been paid. Additional fees will be charged for subsequent inspections and Reports.

1.8 Cancellation

The Seller will be entitled to cancel the inspection by notifying the Surveyor’s office at any time before the day of the inspection.

The Surveyor will be entitled not to proceed with the inspection (and will so report promptly to the Seller) if after arriving at the property, the Surveyor concludes that it is of a type of construction of which the Surveyor has insufficient specialist knowledge to be able to provide the inspection satisfactorily. The Surveyor will also be entitled not to proceed if after arriving at the property, the Surveyor concludes that the property is exempt under Part 3 of the Housing (Scotland) Act 2006 as detailed in the (Prescribed Documents) Regulations 2008. If there is a potential threat to their health or personally safety, the inspection may be postponed or cancelled, at the Surveyor’s discretion.

In the case of cancellation or the inspection not proceeding, the Surveyor will refund any fees paid by the Seller for the inspection and Report, except for expenses reasonably incurred and any fee due in light of the final paragraph of this section.

In the case of cancellation by the Seller, for whatever reason, after the inspection has taken place but before a written report is issued, the Surveyor will be entitled to raise an Invoice equivalent to 80% of the agreed fee.

1.9 Precedence

If there is any incompatibility between these Terms and Conditions and the report, these Terms and Conditions take precedence.

1.10 Definitions

• the “Lender” is the party who has provided or intends or proposes to provide financial assistance to the Purchaser towards the purchase of the Property and in whose favour a standard security will be granted over the Property;
• the “Transcript Mortgage Valuation Report for Lending Purposes” means a separate report, prepared by the Surveyor, prepared from information in the Report and the generic Mortgage Valuation Report, but in a style and format required by the Lender. The Transcript Mortgage Valuation Report for Lending Purposes will be prepared with the skill and care reasonably to be expected form a Surveyor who is a member of the Royal Institution of Chartered Surveyors and who is competent to survey, value and report on the Property;
• the “Generic Mortgage Valuation Report” means a separate report, prepared by the Surveyor from information in the Report but in the Surveyor’s own format;
• the “Market Value” is The estimated amount for which a property should exchange on the date of valuation between a willing buyer and a willing seller in an arm’s-length transaction after proper marketing wherein the parties had each acted knowledgeably, prudently and without compulsion;
• the “Property” is the property which forms the subject of the Report;
• the “Purchaser” is the person (or persons) who enters into a contract to buy the Property from the Seller;
• a “prospective Purchaser” is anyone considering buying the Property.
• the “Report” is the report, of the kind described in Part 2 of these Terms and Conditions and in the form set out in part 1 of Schedule 1 of the Housing (Scotland) Act 2006 (Prescribed Documents) Regulations 2008;
• the “Seller” is/are the proprietor(s) of the Property;
• the “Surveyor” is the author of the Report on the Property; and
• the “Surveyors” are the firm or company of which the Surveyor is an employee, director, member or partner (unless the Surveyor is not an employee, director, member or partner, when the “Surveyors” means the Surveyor) whose details are set out at the head of the Report.
• the "Energy Report" is the advice given by the accredited Energy Company, based on information collected by the Surveyor during the Inspection, and also includes an Energy Performance Certificate, in a Government approved format.


PART 2 – DESCRIPTION OF THE REPORT

2.1 The Service

The Single Survey is a Report by an independent Surveyor, prepared in an objective way regarding the condition and value of the Property on the day of the inspection, and who is a member of the Royal Institution of Chartered Surveyors. It includes an Energy Report as required by Statute and this is in the format of the accredited Energy Company. In addition, the Surveyor has agreed to supply a generic Mortgage Valuation Report.

2.2 The Inspection

The Inspection is a general surface examination of those parts of the Property which are accessible: in other words, visible and readily available for examination from ground and floor levels, without risk of causing damage to the Property or injury to the Surveyor.

All reference to visual inspection refer to an inspection from within the property at floor level and from ground level within the site and adjoining public areas, without the need to move any obstructions. Any references to left or right are taken facing the front of the property.

The Inspection is carried out with the Seller’s permission, without causing damaged to the building or contents. Furniture, stored items and insulation are not moved.

Unless identified in the report the Surveyor will assume that no harmful or hazardous materials have been used in the construction. The presence or possible consequences or any site contamination will not be researched.

The Surveyor will not carry out an asbestos inspection, and will not be acting as an asbestos inspector in completing a Single Survey of properties that may fall within the Control of Asbestos in the Workplace Regulations. In the case of flats it will be assumed that there is a duty holder, as defined in the Regulations and that a Register of Asbestos and effective Management Plan is in place, which does not require any expenditure, or pose a significant risk to health. No enquiry of the duty holder will be made.

2.3 The Report

The Report will be prepared by the Surveyor who carried out the property inspection and will describe various aspects of the property as defined by the headings of the Single Seller report with the comments being general and unbiased. The report on the location, style and condition of the property, will be concise and will be restricted to matters that could have a material effect upon value and will omit items that, in the Surveyor’s opinion, are not significant. If certain minor matters are mentioned, it should not be interpreted that the property is free of any other minor defects.

Throughout the report, the following repair categories will be sued to give an overall opinion of the state of repair and condition of the property.

2.3.1 Category 3: Urgent repairs or replacement are needed now. Failure to deal with them may cause problems to other parts of the property or cause a safety hazard. Estimates for repairs or replacement are needed now.

2.3.2 Category 2: Repairs or replacement requiring future attention, but estimates are still advised.

2.3.3 Category 1: No immediate action or repairs are needed.

WARNING: If left unattended, even for a relatively short period, Category 2 repairs can rapidly develop into more serious Category 3 repairs. The existence of Category 2 or Category 3 repairs may have an adverse effect on marketability, value and the sale price ultimately achieved for the property. This is particularly true during slow market conditions when the effect can be considerable.

Parts of the property, which cannot be seen or accessed, will not be reported upon and this will be stated. If the Surveyor suspects that a defect may exist within an unexposed area and which could have a material effect upon the value, he may recommend further investigation by specialist contractors.

2.4 Services

Surveyors are not equipped or qualified to test the services and therefore no comment can be interpreted as implying that the design, installation and function of the services are in accordance/compliance with regulations, safety and efficiency expectations. However, comment is made where there is cause to suspect significant defects or shortcomings with the installations. No tests are made or any services or appliances.

2.5 Accessibility

A section is included to help identify the basic information interested parties need to know to decide whether to view a property.

2.6 Energy Report

A section is included that makes provision for an Energy Report, relative to the property. The Surveyor will collect physical data from the property and provide such data in a format required by an accredited Energy Company. The Surveyor cannot of course accept liability for any advice given by the Energy Company.

2.7 Valuation and Conveyancer Issues

The last section of the Report contains matters considered relevant to the Conveyancer (Solicitor). It also contains the Surveyor’s opinion both of the market value of the property and of the re-instatement cost, as defined below.

“Market Value” The estimated amount for which a property should exchange on the date of valuation between a willing buyer and a willing seller in an arm’s-length transaction after proper marketing wherein the parties had each acted knowledgeably, prudently and without compulsion. In arriving at the opinion of the Market value the Surveyor also makes various standard assumptions covering, for example, vacant possession; tenure and other legal consideration; contamination and hazardous materials; the condition of un-inspected parts; the right to use mains services; and the exclusion of curtains, carpets etc from the valuation. In the case of flats, the following further assumptions are made that:

There are rights of access and exit over all communal roadways, corridors, stairways etc and to use communal grounds, parking areas and other facilities;

There are no particularly troublesome or unusual legal restrictions;

There is no current dispute between the occupiers of the flats or any outstanding claims or losses; and the costs of repairs to the building are shared among the co-proprietors on an equitable basis.

Any additional assumption, or any found not to apply, is reported.

“Re-instatement cost” is an estimate for insurance purposes of the current cost of rebuilding the Property in its present from unless otherwise stated. This includes the cost of rebuilding the garage and permanent outbuildings, site clearance and professional fees, but excludes VAT (except on the fees).

Sellers or prospective Purchasers may consider it prudent to instruct a re-inspection and re-valuation after a period of 12 weeks (or sooner if appropriate) to reflect changing circumstances in the market and/or in the physical condition of the Property.

Presale Valuation

The presale valuation inspection is a limited inspection report and is intended solely to provide a Client with an opinion of Market Value. It may also contain advice on asking price and marketing. The inspection is not a survey nor is the report suitable for mortgage lending purposes.

The valuation will be based on a "walk through" inspection only. No defects will be reported other than obvious defects, which it is felt warrant further investigation prior to exposing the property for sale.

Defects apparent to the Surveyor in the course of inspection will be taken into account in the calculation of value but there may be further defects not apparent, which a more in-depth inspection would identify.

In accordance with our normal practice, we must state that this report is for the use only of the party to whom it is addressed or their named Client and no responsibility is accepted to any third party for the whole or any part of its content. In addition, we would bring to your attention that neither the whole, nor any part of this report, nor any reference thereto may be included in any document, circular or statement without confirmation of the context in which it will appear and prior written approval of the form.

For the purpose of this valuation we have assumed that all ground burdens are nominal or have been redeemed and that there are no unusual outgoings or onerous restrictions contained within the Titles of which we have no knowledge. We have further assumed that the subjects are unaffected by any adverse planning proposals and that there have been no breaches of planning or building regulations.

Unless previously agreed, payment of our fee is required prior to releasing the report. Otherwise, payment for our services is due 14 days from the date of the invoice. Where appropriate, the fee is based on an asking price or information given, but should the valuation significantly exceed this amount, we reserve the right to amend our fee on a pro rata basis.

We understand and we will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to our indicated credit terms. Interest will be charged at 8% over Bank of Scotland base rate from the date of the final reminder until paid. The actual debt recovery costs will be charged.

In the unlikely event of future dispute regarding the service provided, a Complaint Handling Procedure is available on request.

Mortgage Valuation

Where we are instructed to carry out a "Mortgage Valuation", the Valuer carries out only a limited inspection to ascertain a value for mortgage purposes for a Lending Institution. We reserve the right to provide this report to third parties without further reference to you. The report and valuation is prepared in accordance with the Royal Institution of Chartered Surveyors Specification for Residential Mortgage Valuation, a copy of which is available on request. It is possible that there are some defects in the property which are not discovered or which are not noted in the report as they are not considered to materially affect the value of the property. You should not therefore assume that any defects shown are the only defects which may be present in the property. It is stressed to the Client that a Mortgage Valuation inspection is a limited form of inspection and the Client is encouraged to consider instructing a more detailed Homebuyers Survey or Building Survey which is likely to provide a more comprehensive account as to the condition of the property.

Where essential repairs or investigations are recommended or more specifically, where we detect indications of rising dampness or timber defects, including woodworm, dry rot or wet rot in any part of the property, we recommend that full specialist reports and estimates be obtained by a prospective purchaser, covering the whole property involved, before any Contract to Purchase is concluded.

Unless otherwise stated, the valuation is made on the assumption that any alterations and service installations to the property satisfy all relevant legislation and have full certification where appropriate. While we will report on significant alterations which are clearly evident during the course of inspection, it is stressed that these matters should be checked and verified by the completing Solicitor.

What we do:
Inspect the exterior of the house from ground level only.
Comment on major defects visible and apparent at the time.
Make an interior inspection, room by room and measure the overall area of the house. Inspect readily accessible and visible parts of the walls, floors and ceilings. Inspect the roof void as visible from the access hatch, without entering it.
Main walls, roofs, chimney stacks etc will be reported on, only in so far as clearly visible from ground level.
Report on significant alterations which are clearly evident during the course of an inspection.


What we don't do:
Go up onto the roof or use a ladder to examine roof coverings closely. Test or report specifically on minor items including decayed external joinery, loose mastic, external decoration, loose or missing slates and leaking rainwater goods, defective boundary walls and fences etc, normally occurring in older type property.
Floor coverings and heavy furniture will NOT be moved to gain access and no underfloor inspection will be made.
Other items not tested include: drains, electrical, gas, heating and water services, which unless otherwise stated, are therefore assumed to be in satisfactory condition.
In the case of Tenemental or Flatted property no attempt will be made to gain access to communal roof spaces or other mutual parts within the common block. For valuation purposes these parts will be assumed to be in good condition.
Unless previously agreed, payment of our fee is required prior to releasing the report. Otherwise, payment for our services is due 14 days from the date of the invoice. Where appropriate, the fee is based on an asking price or information given, but should the valuation significantly exceed this amount, we reserve the right to amend our fee on a pro rata basis.

We understand and we will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to our indicated credit terms. Interest will be charged at 8% over Bank of Scotland base rate from the date of the final reminder until paid. The actual debt recovery costs will be charged.

In the unlikely event of future dispute regarding the service provided, a Complaint Handling Procedure is available on request.


Scheme 2 Private Report & Valuation Service


Download: Scheme 2 Private Report Terms & Conditions


This will take the form of the "SCHEME 2 PRIVATE REPORT AND VALUATION" prepared in association with the Royal Institution of Chartered Surveyors, or as issued to us by a specific Building Society or Bank on their equivalent pro-forma. It will be completed in accordance with the RICS Terms of Engagement and Description of the HOMEBUYER service, together with the margin notes printed therein and should be read in light of them. It must be emphasised that inaccessible parts of the building will NOT be inspected. Additions to the Service or Extra Services must be agreed in advance and confirmed in writing before the survey is carried out.

What we do:
As for Mortgage Valuation and inspect under floors where access is readily available.
Inspect roof coverings where visible from ground level, from attic windows or skylights or readily opened hatches.
Provide an overall impression of the services including drains, electric, gas, heating and water services.
Comment on obvious evidence of serious disrepair/potential hazard to the property visible at the time of inspection and matters regarding the condition/hazards requiring immediate attention.

What we don't do:
Move fitted carpets or heavy furniture.
Climb out onto sloping roofs or open locked or tightly secured hatches.
Inspect or report on snow or frost covered roofs.
Services and service installations will not be tested and we will not advise upon whether the property/services comply with regulations in respect of services. Drains are not tested.
Unless previously agreed, payment of our fee is required prior to releasing the report. Otherwise, payment for our services is due 14 days from the date of the invoice. Where appropriate, the fee is based on an asking price or information given, but should the valuation significantly exceed this amount, we reserve the right to amend our fee on a pro rata basis.

We understand and we will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to our indicated credit terms. Interest will be charged at 8% over Bank of Scotland base rate from the date of the final reminder until paid. The actual debt recovery costs will be charged.

In the unlikely event of future dispute regarding the service provided, a Complaint Handling Procedure is available on request.

Building Survey

A Building Survey provides a detailed and full picture of a residential property and it is tailored to the Client's individual requirements. The report includes extensive technical information on construction and materials as well as details of the whole range of defects, major to minor.

This type of survey is in fact rarely used in Scotland, partly because of the speed at which house purchase normally takes place. The owner or seller of the property is unlikely to allow a Building Survey to be undertaken, as it does involve some limited disturbance to the building, unless there is a limited market for the property and a very strong interest has been expressed by a possible buyer.

The report is most suited for very old, unusual or individual types of property in which a buyer has expressed a special interest. e.g. Country Mansion, Castle etc.

This is a very detailed report: the inspection takes several hours and may involve disturbance to the building itself. The surveyor may recommend specialist reports for say drainage, electrical systems, central heating and timber diseases. The report may entail the need for input from other professional services and trades, which can be time consuming and also makes the fee level uncertain at the point of instruction.

Some restrictions may still exist to prevent complete inspection (such as fitted floor coverings, limited road access), but within these limitations the survey will be complete.

The Building Survey is considerably more expensive than any other type of report in recognition of the work involved. A Building Survey will not normally include a valuation which should be requested at the time of instruction if required. On receipt of your instruction one of our Surveyors will contact you to agree terms and limitations.

What we do:
Inspect in close detail all visible parts of the fabric of the property, inside and out.
At the Client's expense call in roofing and drainage contractors, electricians and other specialists where we have cause to be suspicious (all so far as possible and subject to consent of the owner). Comment on aspects which require further investigation by Timber Specialists, Building Contractors or Structural Engineers.

What we don't do:
Cut hatches into roof spaces or under floors where none exist, or make holes in ceilings or walls to inspect hidden parts of the structure, unless special arrangements have been made in advance with the property owner.
Unless previously agreed, payment of our fee is required prior to releasing the report. Otherwise, payment for our services is due 14 days from the date of the invoice. Where appropriate, the fee is based on an asking price or information given, but should the valuation significantly exceed this amount, we reserve the right to amend our fee on a pro rata basis.

We understand and we will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to our indicated credit terms. Interest will be charged at 8% over Bank of Scotland base rate from the date of the final reminder until paid. The actual debt recovery costs will be charged.

In the unlikely event of future dispute regarding the service provided, a Complaint Handling Procedure is available on request.

Commercial Property Valuation

The Valuer will carry out a visual inspection of accessible areas of the property, whilst standing at the various floor levels within the property and within the boundaries of the site and adjoining public areas, which the Valuer considers appropriate to provide the service requested.

The Valuer will not carry out a Building Survey unless requested nor inspect those parts of the property which are covered, unexposed or inaccessible. Such parts will be assumed to be in good repair and condition. The Valuer will not be under a duty to arrange for the testing of electrical, heating, plant or other services.

The Valuer shall rely upon information provided by the Client and/or the Client's legal or other professional advisers relating to tenure, tenancies and other relevant matters.

In reporting the Valuer will meet the relevant requirements of the RICS Valuation Standards, 6th Edition and will make the following assumptions, which he/she will be under no duty to verify:

a) that no harmful or hazardous material has been used in the construction of the property or has since been incorporated, and that there is no contamination in or from the ground, and it is not landfilled ground;

b) that good title can be shown and that the property is not subject to any unusual or especially onerous restrictions, encumbrances or outgoings;

c) that the property and its value are unaffected by any matters which would be revealed by a local search and replies to the usual enquiries, or by any statutory notice, and that neither the property, nor its condition, nor its use, nor its intended use, is or will be unlawful;

d) that inspection of those parts which have not been inspected would neither reveal material defects nor cause the Valuer to alter the valuation materially.

Where essential repairs or investigations are recommended or more specifically, where we detect indications of rising dampness or timber defects, including woodworm, dry rot or wet rot in any part of the property, we recommend that full specialist reports and estimates be obtained by the Client, covering the whole property involved, before any Contract to Purchase or Lease is concluded.

The Report will be provided for the stated purpose and for the sole use of the named Client. It will be confidential to the Client and the Client's professional advisers. The Valuer accepts responsibility to the Client alone that the Report will be prepared with the skill, care and diligence reasonably to be expected of a competent Chartered Surveyor, but accepts no responsibility whatsoever to any parties other than the Client. Any such parties rely upon the Report at their own risk. Neither the whole or any part of the Report nor any reference to it may be included in any published document, circular or statement nor published in any way without the Valuer's written approval of the form and context in which it may appear.

In the unlikely event of future dispute regarding the service provided, a Complaint Handling Procedure is available on request.

Unless previously agreed, payment of our fee is required prior to releasing the report. Otherwise, payment for our services is due 14 days from the date of invoice. Where appropriate, the fee is based on an asking price or information given, but should the valuation significantly exceed this amount, we reserve the right to amend our fee on a pro rata basis.

We understand and we will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to our indicated credit terms. Interest will be charged at 8% over Bank of Scotland base rate from the date of the final reminder until paid. The actual debt recovery costs will be charged.